HealthLock Membership

We work around the clock to monitor your providers for HIPAA violations and breaches of your private medical information. When we detect a breach at one fo your providers, we’ll alert you.

If you don’t recognize a doctor or your bill doesn’t match, just let us know. We’ll investigate to uncover whether it’s an error or a misuse of your information. If it’s fraud, our team will help fix the problem.

The Privacy P.A.C.T. (Privacy and Compliance Tracking) notifies your doctors that your health information is monitored 24/7 and protected from exposure to criminals and government agencies.
Your doctors must place this HIPAA-compliant notice in your patient file and notify us should anyone unlawfully access your health information.

The only score of its kind, we calculate your privacy exposure based on several risk factors. As the score changes, we alert you via your dashboard so you can take control of your medical privacy.

We alert you by email or text whenever we detect new claims, a breach, or a potential threat. Our comprehensive alerts provide expanded notifications for our enhanced plans to help you stop medical and financial identity theft early.

See all your medical claims at a glance. We bring all your insurance-submitted doctor and medical service claims into a single location for easy review and verification.

Using our powerful HealthLock DeepAudit Technology, we automatically audit incoming claims and flag potential upcoding and overcharges so you can get your money back.

Take back control of your healthcare with our centralized, easy-to-understand dashboard. View your claims, deductibles, doctors, and more on your desktop or mobile phone. Securely upload your insurance cards, invoices, and receipts for easy access anytime.

Have a question? Our friendly team of knowledgeable experts is available via email or chat to provide advice and answer your questions about alerts, your dashboard, and your membership.

Upon joining, we’ll analyze up to two years of your previous medical claims and flag potential overcharges using our HealthLock DeepAudit technology. While in most cases these claims are past the 90-day window for negotiation, the analysis helps you identify the potential for future overbilling issues.

For select flagged bills that are less than 90 days old, you can elect to have us work on your behalf to reclaim money from overbilled and overpaid bills.

Track what medical expenses you’ve paid out-of-pocket already and know how much you have left to meet your annual deductibles.

If you’ve been overcharged by a provider, you can request that we negotiate on your behalf to help get your money back. To date, we’ve helped our members save over $130 million.

When we negotiate on your behalf, we’ll assign you to a Personal Reimbursement Specialist. While our team is busy getting your money back, they’ll be your point of contact.