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Detection + Remediation




Detection + Remediation + Recovery




Detection + Remediation + Recovery + Protection




We work around the clock to monitor your providers for HIPAA violations and breaches of your private medical information. When we detect a breach at one fo your providers, we’ll alert you.

If you don’t recognize a doctor or your bill doesn’t match, just let us know. We’ll investigate to uncover whether it’s an error or a misuse of your information. If it’s fraud, our team will help fix the problem.

The Privacy P.A.C.T. (Privacy and Compliance Tracking) notifies your doctors that your health information is monitored 24/7 and protected from exposure to criminals and government agencies.
Your doctors must place this HIPAA-compliant notice in your patient file and notify us should anyone unlawfully access your health information.

The only score of its kind, we calculate your privacy exposure based on several risk factors. As the score changes, we alert you via your dashboard so you can take control of your medical privacy.

We alert you by email or text whenever we detect new claims, a breach, or a potential threat. Our comprehensive alerts provide expanded notifications for our enhanced plans to help you stop medical and financial identity theft early.

The most comprehensive protection of its kind, we monitor your insurance claims at the source and proactively scour black-market websites for your medical and financial information, email addresses, passwords, credit cards, and more. Our Cyber Security Specialists provide cyber protection advice, assist in restoring security to your home internet, and help you identify potential scam and phishing attacks.


If you fall victim to identity theft, our resolution team works around the clock to help you recover and restore your security. We provide up to $1 Million identity expense reimbursement, and unauthorized electronic fund transfer reimbursement for checking and savings accounts, 401K, and healthcare spending accounts.


See all your medical claims at a glance. We bring all your insurance-submitted doctor and medical service claims into a single location for easy review and verification.

Using our powerful HealthLock DeepAudit Technology, we automatically audit incoming claims and flag potential upcoding and overcharges so you can get your money back.

Take back control of your healthcare with our centralized, easy-to-understand dashboard. View your claims, deductibles, doctors, and more on your desktop or mobile phone. Securely upload your insurance cards, invoices, and receipts for easy access anytime.

Have a question? Our friendly team of knowledgeable experts is available via email or chat to provide advice and answer your questions about alerts, your dashboard, and your membership.


Upon joining, we’ll analyze up to two years of your previous medical claims and flag potential overcharges using our HealthLock DeepAudit technology. While in most cases these claims are past the 90-day window for negotiation, the analysis helps you identify the potential for future overbilling issues.

For select flagged bills that are less than 90 days old, you can elect to have us work on your behalf to reclaim money from overbilled and overpaid bills.

Track what medical expenses you’ve paid out-of-pocket already and know how much you have left to meet your annual deductibles.

If you’ve been overcharged by a provider, you can request that we negotiate on your behalf to help get your money back. To date, we’ve helped our members save over $130 million.

When we negotiate on your behalf, we’ll assign you to a Personal Reimbursement Specialist. While our team is busy getting your money back, they’ll be your point of contact.

Need help navigating your insurance or healthcare? Our healthcare experts are available to make healthcare easier by answering any questions you might have.

*Identity theft protection services and resolution provided by Iris® Powered by Generali. The Expense Reimbursement and Unauthorized Electronic Fund Transfer Reimbursement benefits are underwritten and administered by American Bankers Insurance Company of Florida, an Assurant company, under group or blanket policies issued to Policyholder or its respective affiliates for the benefit of its Members. Please refer to the actual policies for terms, conditions, and exclusions of coverage. Coverage may not be available in all jurisdictions. Review the Summary of Benefits at

**Remediation includes guidance throughout the recovery process, assistance in restoring accuracy to credit reports and medical records, help reporting errors to health care providers, and assistance finding new doctors. HealthLock will spend up to $1 million to cover internal expenses related to remediation. This is not an insurance product. HealthLock does not reimburse for member losses or personal expenditures. Covered expenses are provided at the sole discretion of HealthLock.

† Historical Claim Analysis and 90-Day Retro Audit and Recovery are provided once per member lifetime only during initial enrollment.

§ Negotiation and recovery services require 33% shared savings of reclaimed money or bill reduction, charged to the payment option on file upon confirmation of recovery from the carrier or provider.

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Restore your right to medical privacy, control and savings. Get started today with HealthLock Silver.